How to Meet Service Users Needs Essay Example for Free

How to Meet Service Users Needs Essay In this report the service users I am going to be focused on is disabled people and how Ealing promotes diversity. The legislation that relates to disabled people is the Disability Discrimination Act 1995. This act makes it unlawful to discriminate against disabled people. This legislation is designed to: * Make sure that people who have a disability get their medical needs * Makes sure that service providers access for disabled people by making reasonable adjustments * Ensure the rights of people with disabilities with regard to employment, access to education, transport, housing, facilities and services. This group of service users might be at risk of discrimination because of their disability. For example, an employer refuses to employ someone even though they are suitable for the job, because they are in a wheelchair. This is direct disability discrimination. Another example, they may be a policy applies to all individuals in a work place, puts those who share the same disability at a particular disadvantage when compared with those who dont share it. This is indirect discrimination. Carers must take responsibility and work with service users without discriminating against them. A health and social worker is very important in a disabled person’s life, and they play an important role because they make sure that they are in safety at all times. (They may be someone that is partially deaf, so she needs her hearing aid to communicate with people. So a health and social worker will probably show her how to put her hearing aid in effectively and keep them clean, or the health and social worker may do it for them) A health and social care worker needs to help them maintain their dignity so that they keep their self-respect. The Disability Discrimination Act (1995) and The Disability Discrimination Act (2005) organisations to protect individuals from being discriminated against in employment, education and management activities. They also protect people from discrimination in facilities and services. In 2002, the Special Educational Needs and Disability Act 2001 were introduced. This Act requires schools, colleges, universities, adult education providers and youth services to take the same steps as other service providers in ensuring that they do not discriminate against disabled people and make reasonable adjustments to their services and premises. The Codes of Practice provide a clear guide to the standards of practice and conduct that all those who work in UK social care should meet. Every social care worker should have a copy  of the Codes. It is important that social care workers and their employers understand how the Codes link with other care standards. The types of health care workers that support this group are nurses, doctors, home care workers and support workers. These health care workers work in a hospital, or they come to your house and support you from your home. GSCC makes sure that service user’s rights are protected. In the GCSS Code of Conduct it says that Social Care workers must: * Protect the rights and promote the interests of service users and carers (treating each person as an individual and supporting service users’ rights to control their lives) * Strive and establish and maintain the trust and confidence of service users and carers (being honest and trustworthy, and communicating in a appropriate, accurate and straightforward way) * Promote the independence of service users white protecting them as far as possible from danger or harm (promoting the independence of service users and assisting them to understand and exercise their rights) * Respect the rights of service users whilst seeking to ensure that their behaviour does not harm themselves or other people (Taking necessary steps to minimise the risks of service users from doing actual or potential harm to themselves or other people) * Be accountable for the equality of their work and take responsibility for maintaining and improving their knowledge and skills. Ealing promotes diversity. For example, they have provided ramps at the back of all Ealing buses for people with wheelchairs so they are able to get on. This would make them feel like they are just as important as someone that can walk, as they are just important. Also, a Freedom Pass is provided by Ealing borough to give older and disabled people free travel on almost all public transport in London. Ealing is also giving three disabled people the chance to make their voices heard at this autumns political party conferences. They are willing to pay for a conference pass and travel costs for one disabled campaigner at each of the Liberal Democrat, Labour and  Conservative conferences. A pass and travel for a carer can also be arranged if extra support would help them to attend the conference. I think this is very good because it shows that the community cares about what disabled people think as well, in result I feel that disabled people will feel very happy important. There is also The Willow Tree PlusBus service which offers dedicated journeys, mostly for shopping and leisure purposes, from the Islip Manor area. There’s The PlusBus service that is available for disabled people who cannot use public transport. Ealing also has a couple of day centres for disabled people. Like for example, Carlton Road Centre is a council-run day service for adults with learning disabilities. The service provides support to adult’s learning disabilities. The centre provides art, games, independent living skills, health promotion, a sensory room, community based projects, speech and language therapy, physiotherapy and music therapy. The service is provided to promote and support people to become more independent and access their community through community-based projects. There is also The Michael Flanders Centre. This is a day care for residents over the age of 65 with physical disabilities or sensory impairment . The centre’s aim is to enable older people with physical disabilities to live as independently as possible in their community. These day centres promote diversity because they are providing centres for disabled people that have disabilities. I think the disabled people that attend these day centres feel equal accepted because it shows that Ealing cares about them if they didn’t they wouldn’t have day centres available. Also, it’s a great way for disabled people to make friends because there’s going to be people there that are just like them they can relate to what they go through in life. I think that if these services were not in place, there would be no diversity in Ealing whatsoever. I think that disabled people in Ealing will feel like their individual rights have not been met. If there were no ramps on buses, then disabled people will feel like they’re not being respected and that they’re not able to use preferred methods to travel. This will make them feel useless. They may be disabled but they have places to attend and people to see just like everyone else. I think that these services are all good. However, it’s hard for people that are in crutches or wheelchairs to walk up and down the stairs in a tube station. So if a person that was unable to walk, and they had no one there to support them I think they will feel like the individual rights have not been met (to be treated equally and not be discriminate and to be respected) So to improve the service I would suggest for them to install stair lifts. A stair lift is a motorized seat that runs up and down a staircase on a track / rail. Stair lifts are also known as stair elevators, inclinators stair chairs, staircase lifts. Or they could get Stair climbers. These are operated by an assistant or carer and are designed to climb up and down a flight of stairs. They are not attached to the staircase so they can be transported and used on different staircases.

Film Genre Essay Example for Free

Film Genre Essay â€Å"Words have no power to impress the mind without the exquisite horror of their reality†. Popular fascination with shock, horror and psychological thriller genre has been situated at an ultimate high, with school students wanting to learn about these popular genres. From watching videos and reading books from these exquisite genres, students receive various in site from the different eras and how those particular eras were controlled. Throughout the range of poetic genres each author has their own way of express feelings, protruding language techniques and helps show and feels emotions. Authors who illustrate genres in a particular way should be a part of the English curriculum, for the way they display the particular genres and help students understand the nature of fear, guilt and human conscience. Particular language techniques are used in shock, horror and psychological thriller genres. The language techniques have changed intensely over the years and this is due to how lifestyles are controlled and how woman and men portray themselves to each other. The differences between sentences from today society and society from years ago have changed dramatically. A sentence from ‘Macbeth,† Wherefore was that cry†. Today’s society â€Å"what was that noise or where did that noise come from†. Another quote from Edgar Allan Poe shows that the sentence structure were simple but complex and had intended to mean so much through such little words, â€Å"We loved with a love that was more than love.† Sentence from Authors who lived in different eras are interesting to study because we received a brilliant in site to how the language techniques were portrayed to being simple but complex. With the evidence provided, it is easy to see that Authors from different eras have much better language techniques. From directors, narrators, author and actor, in their plays, movies and shows a high variety on universal themes are shown. A universal theme is human emotions that the audience can relate to throughout the play, movie or show. A universal theme is themes were the actor or character is feeling sad, happy, angry or betrayed. Universal themes are defiantly very important for a student to learn about, and understand these different terms. These themes are used to interact with the audience and make the audience involved and when using universal themes in a scene it helps the audience interact  with that particular scene and helps the audience feel apart. Thirdly, students in today’s society are more engaging in English themes that they are wanting to learn about or what they enjoy learning about. With shock, Horror and the Psychological thriller genre at high demands and statistics say that these 3 genres are the most demanded genres in the world. With Shock, horror and psychological thriller genre being taught in schools, will most likely make school students engage in the Lesson more because they want to actually learn and be involved in the lesson. The final criterion is the difference in shock, horror and psychological thriller genre to now and 100 years ago has changed dramatically. These genres a long time ago were about simple fighting, simple killing, blood and guts. And in this century these genres mean people playing sick mind games and torturing, ghosts, demons, spirits, haunted houses, more in depth gory scenes and lots more. It is very important for students to learn about the difference in these genres and to compare them together they have changed a lot. School students today learn a lot from shock, horror and psychological thriller genre. The students learn a lot from particular language techniques, universal themes and how these particular genres have changed and evolved over time. If the Queensland censorship board considers banning these genres, they are taking a lot away about history that students need to learn about and are essential to the English learning curriculum.

Induction Process Of Food Manufacturing Company Management Essay

Induction Process Of Food Manufacturing Company Management Essay This Research proposal focuses on the induction process of food manufacturing company that require changes in existing induction programme to improve the work quality, company performance, ethics and new academic  staff and the role of their head of department  . The research also focuses on the view of the staffs on the existing arrangements of induction. So the appropriate research chosen is survey based. Respondents reflected on personal  experiences and their narratives from existing employees would give a fine-grained  account of the same event. This proposal would observe the factors which affect staff motivation and job satisfaction and also explores previous theories of motivation. Open minded structured questionnaires were formed in the proposal to understand how to improve the quality of induction programme. Results may emphasise the importance of the management style of the manger particularly when it comes to factors such as lack of appreciation, poor communication and training. To complete this proposal I have make assumptions from the articles that related to my questions. This proposal provides clear information about the importance of induction to get better performance from the staffs in the particular food manufacturing company. Contextualisation The orientation programme should be forced to bring up to date with respect to a noticeable modification in various internal and external environment of the organisation. There are a few significant changes in the organisation, recently expanded 2 new units in addition with the existing one and also planning to put new changes as per the current trends in the market. The change in companys structure is one of the reasons to reassess the present induction method. The organisation plans to employ more staffs to work in recently developed, 2 new units such as technology based unit and recycling unit while the other functions of the firms remains same. To get expected results the induction program should be adapted to modern ways. It is expected to bring new employee training programmes includes general information about technology, recycling process, the new job descriptions, company culture, and company history. Literature review This research brings out important basic processes and approaches for the firms induction procedures with a guide for official induction course. Employee induction and socializations programs are a key aspect of ensure employees are successful in accomplishing their goals. The HR department or other persons who is supervise over new employees should run through the most important points with each individual or, when larger numbers are being taken on, with groups of people. The new requirements of professional, other individuals, agreed upon that some of the old fashion methods of management are clearly not adequate in modern world The orientation program would benefit the new employees to settle down into the organisation very quickly and become more inventive and competent members of staff within a short period of time. Induction would help the employees to restructure the workload and it will boost the competence of the work  and would be time saving.  Similarly the employees would have fewer liabilities on them after the training programme and they would be able to accomplish their objectives in time. The work rate and competence of the employees will be increased (Human Resource Solutions, Online). All organisations are legally liable for health and safety of their workforce. A high standard health and safety induction for all employees including newcomers will help to meet organisations responsibility. Organisation must inform their employees preferably on the first day about fire and safety procedures and what to do if the fire alarm goes up. If there are particular hazards, in the factory or on the building site, organisation must ensure that new workers are made aware of them and what precautions need to be taken (Anon, Online). This study has explained the conceptual area of new employee orientation programs. Researchers say that the employee orientation programs are distinguished from socialization, psychological contracts, induction, and pragmatic job previews (Wanous Reichers, 2000). Three somewhat diverse areas of academic research are used to develop a framework for the design and study of new employee orientation programs: (a) stress theory/coping methods, (b) attitude theory/change methods, (c) realistic job previews theory/methods (Wanous Reichers, 2000). The new study on newcomer orientation program should be helped by a clear definition of the conceptual domain, borrow liberally from related areas of inquiry, be conducted in field settings, and use experimental designs (Wanous Reichers, 2000). It is a legal requirement for organisations to provide their employees  a printed declaration of terms and conditions of work excluding for those employees who will be working for less than one month. During the induction process organisation should give information of issues such as hours of work that includes breaks, procedures of holidays and sick, grievance and disciplinary formalities (Business Link, Online). Proposed Methodology The study is mainly based on both Primary research methods and empirical research methods; the term empiricism is used in a number of different ways, but two stand out. First, it is used to denote a general approach to the study of reality that suggests that only knowledge gained through experience and the senses is acceptable. In other words, this position means that ideas must be subjected to the rigours of testing before they can be considered knowledge. The second meaning of the term is related to this and refers to a belief that the accumulation of facts is a legitimate goal in its own right. It is the second meaning that is sometimes referred to as naÃÆ' ¯ve empiricism. (Bryman A and Bell E, p-9 2003) The primary research has been planned to conduct through structured interview from the basis of the secondary research literature review analysis on data available from the records in organisation. An important phase in the collection of data is the selection of units to which the data relate.(Bryman, 1989). Data will be collected through interviews and questioners. All employees including top level and bottom line and HRM will be selected to this process. Structured Questionnaires will be provided to the related subject matter. Secondary sources of informations relating to induction process will be collected through online, like government published details and surveys will be looked. Details of the current changes in HRM and induction process will be taken from latest news paper articles and journals published. The primary data will be collected through interviews with all the employees in the organisation and passing on the questionnaires to them. The questionnaire is prepared with help of Business research methods by Bryman A and Bell E, (pp-155-174, 2003) one of the most significant considerations for many researchers is whether to ask a question in an open or closed format. With an open question respondents are asked a question and can reply however they wish. With a closed question they are presented with a set of fixed alternatives from which they have to choose an appropriate answer (Bryman A and Bell E, pp-156, 2003) Pilot Method Some of the sample questionnaires are given below Objectives of Orientation Rating For the organisation Organisations induction process gives an understanding about the history of the company and its products Strongly disagree Disagree unsure Strongly agree Agree Part of induction contains communicating and accumulating guidance on policies and procedures such as health safety, holidays, sick, performance, sales etc Strongly disagree Disagree unsure Strongly agree Agree It involves set up work goals: department and company objectives Strongly disagree Disagree unsure Strongly agree Agree For the job Let the beginners to meet up colleagues with whom they will be working together Strongly disagree Disagree unsure Strongly agree Agree Induction provides appropriate guidance to facilitate the post holder to perform their duties Strongly disagree Disagree unsure Strongly agree Agree Induction allows the post holder to realize their job details and how they suit within the frame work of the company Strongly disagree Disagree unsure Strongly agree Agree Source: Scribd, A questionnaire on new employee induction The motives behind above mentioned questions are because these questionnaires should help to find out the views of the employees about their job and company as well. It will also help to find out what changes has to be implement in the induction process of newcomers and existing employees To shape the plan of the research to be carried out, most important is to heap up some qualitative data on the company, the human resource department and the functions of it. This initial data collection can make able to collect information on the existing recruitment and training on various departments. It brings out a clear cut idea about the employees and the functions. As a part of research it is very essential to get in touch with the HRM to discuss about the research. To collect the secondary datas a meeting should be arranged with the top level managers and interview them and collect details about the employees. It is necessary to meet up the employees individually as much as I can and conduct a one to one discussion with them. Its the difficult part of the research because this may take a long and the employees should be at work or may be their break. The questionnaire is prepared and circulated among the employees randomly. Final part of the research is to distribute the questionnaires among the employees with the help of HRM and the line mangers and ask the employees to record their opinion that asked in the questionnaire and no need to mention their identity. Time Table Prepare proposal by 22 January Complete literature review by 25 January Complete fieldwork by 18 Feb Complete analysis by 21 Feb Complete final Proposal by 26 Feb Discussion of Limitations and improvements: The structured interview is the most accessible process for this research but the important thing is it has to be reached to a very large group. To get through a large group it is very vital to follow survey questionnaire, which has no possibility of getting senior employees valuable suggestions. This structured interview can be better to be printed and distributed to the large numbers. It is very hard to sample the qualitative data. Managing these feedback and analysing, will be a gigantic and tricky task. It will be a mass data as per the number of interview increases. But a questioner survey can cut down this effort By being in the organization for only 2-3 hours a week for 5 6 weeks, there are some hurdles to overcome such as it would be very difficult to meet various department employees they are working in different shifts. Being a visitor may also have some limits as well. The time to fill the questionnaires and sending back to me by employer and managers might take some time. Another possible limitation would be time consuming for the interviewers to administrator. Interviewers are likely to talk for longer than is usually the case with a comparable closed question and the organisation contains around 500 employees to meet all employees within six week is not possible because they are all work in different shifts some employees may be in their holidays. The possible improvement would be a wider literature review is needed. More and more articles and journals related to the topic should be found out for the research and always kept updated.

The Mill on the Floss :: Free Essays Online

The Mill on the Floss George Eliot and The Mill on the Floss: Understanding the Woman and the Work George Eliot was born Mary Ann Evans in 1819. Mary Anne was one of seven children. Eliot often incorporated depictions of her siblings’ and father’s personal characteristics into her literary works. We see her brother Isaac appear as Tom Tulliver in The Mill on the Floss; It is said that her relationship with her brother Isaac is unmatched, even by her father. They had a special bond. That bound was broken when she meets George Lewes in 1854. Lewes was a married man. Eliot fell in love with him anyway. They eloped in 1854. Eliot was ostracized by her society and, perhaps more damaging, her brother refused to speak to her. This had a profound affect on Eliot’s works and her life. The fact that Eliot was involved with Lewes is only one aspect of her life. When doing my research, I was pleased to see that she was an editor at the Westminster Review in 1851. She wanted to be independent, so she decided to take up journalism at the age of thirty-one. After writing critically, she decided to began writing her own work. She published three long stories, which were later published in volume form. These complied works became her first book Scenes from Clerical Life in 1958 (Ashton, 187). Though she had been writing professionally, Mary Ann Evens wasn’t known by George Eliot until 1857. She came up with the pen name â€Å"George Eliot† to elude to the public that she was a clergyman friend of her boyfriend George Lewes. She was forced to come â€Å"out† when Dickens suspected thought she was really a woman. She reveals her true identity to the public in 1959. Her books were successful, but she was consistently aware that her professional work was being judged based on how she decided to live out her personal life. George Lewes dies in 1878. Two years later she marries John Cross who was a family friend. He was twenty years her junior. George Eliot dies in 1885 from kidney problems. The Mill on the Floss is Eliot’s most autobiographical book. The scenery of the book was based on the community Eliot grew up in—Arbury on the outskirts of Warwickshire. Eliot knew that she wanted the story to include a flood. She did research at the London Library.

Moral Law According To Kant Essay -- Morality Ethics Kant Philosophy E

Moral Law According To Kant   Ã‚  Ã‚  Ã‚  Ã‚  Immanuel Kant was a deontologist from Germany in the eithteenth century. He believed that the only test of whether a decision is right or wrong is whether it could be applied to everyone. Would it be all right for everyone to do what you are doing? If not, your decision is wrong. It would be wrong, for example, to make a promise with the intention of breaking it because if everyone did that, no one would believe anyone's promises. In ethics, Kant tried to show that doing one's duty consisted in following only those principles that one would accept as applying equally to all.   Ã‚  Ã‚  Ã‚  Ã‚  Kant objects most of all to the principle that one's own happiness can be the ground of morality. He rejects this possibility because well-being is not always proportionate to virtuous behavior. By this I mean that one manÕs well being is not always universal to all. Most significantly, Kant renounces happiness as the principle of morality because it obliterates the specific difference between virtue and vices.   Ã‚  Ã‚  Ã‚  Ã‚  Universality is the form of a moral law whereby all rational beings are subject to the same condition as the basis of morality. Kant argues that there can be principles for action that do not admit of exceptions, and that this occurs through practical reason. In other words, the possibility for morality does not hinge on the empirical world, but rather is a feature of the nature of the entity that is the ground for morality. Since all rational...

Society’s Favor for Mental Labor :: Scientific Sciences Labor Work Essays

Society’s Favor for Mental Labor A claim is a statement made to influence others to accept a certain point of view. In her essay "Science, Facts, and Feminism," Ruth Hubbard presents various claims criticizing the way scientific epistemology works as a separate, exclusive entity. Hubbard’s claims suggest that the way society perceives and values science ought to be reevaluated. I agree strongly with two of her claims. One of these claims states that "this society values mental labor more highly than manual labor" (121). This claim is fairly straightforward in meaning; it says that the Western culture places a higher priority on mental labor than manual labor. In the Western culture, positions which require completion of stringent educational requirements rank higher in status, both in terms of respect and monetary rewards, than those which require physical work. In America people working in mental occupations are often paid higher salaries than those working in manual positions. The number of letters following one’s name that indicate educational achievement often dictates the amount of respect he or she receives. People sometimes look down upon jobs requiring intense physical labor. The people who see mental labor as superior sometimes cite the fact that anyone could work outside all day in the sun, but it takes an educated professional to work in a laboratory. This outlook exemplifies the value society places on mental work. While I agree with Hubbard’s claim, it is a bit naà ¯ve in assuming that every occupation is either all manual or mental. While most jobs are viewed by society as wholly manual or mental occupations, manual occupations cross over into mental occupations (and vice versa) every day. Farmers, for instance, must have knowledge in the areas of business, biology, and mathematics, to name a few, in order to run a profitable operation. However, most farmers, thought of as "manual" workers, do not attain the same respect as a business person or scientist, "mental" workers. My personal experiences have demonstrated to me the truth in Hubbard’s claim that society places a higher value on mental work than manual work. I have lived on a farm my entire life, so I feel I am acutely aware of society’s devaluation of manual labor. While most farmers work hours that would breach those of almost any "day job," they are still, on average, paid far less than, for example, an engineer that has set weekday hours and rare weekend work.

“Hurricane Hits England” By Grace Nichols and “Storm on the Island” Essay

â€Å"Hurricane Hits England† about a hurricane that came across from the Caribbean and hit the South coast of England (Sussex). In 1987 the poem takes place at night and follows the poet, Grace Nichols, as she talks and questions the hurricane like it were an old friend. â€Å"Storm on the lsland† is set on the top of a cliff on a barren island off the coast of Ireland. It describes the storm and how the village people are prepared for it and have built there houses â€Å"squat†. This shows that there are storms there frequently and it also speaks of no â€Å"trees† to avoid falling branches. â€Å"Storm on the Island† is written in blank verse. This reflects the crashing motion of the storm. It was often used by Shakespeare because it sounds like spoken English, this makes the poet sound like he his talking to the reader. However â€Å"Hurricane Hits England† is written in free verse which gives the poem a relaxed feel. Also breaking it up in to stanza lets you see how the mood changes throughout the poem from questioning, to understanding. â€Å"Come to break the frozen lake within me† the â€Å"frozen lake† being her sense of belonging and home. By not using an article before the title Heaney makes it sound blunt and gives a sense that he is not just talking about one storm in particular but many. To create drama Heaney writes the poem in present tense. Enjambment is used to create the surprise a storm would give â€Å"when it blows full / Blast† like a gust of wind suddenly â€Å"Blasting† in at the start of a new line. Despite the confident start Heaney admits to being scared of the storm â€Å"it is a huge nothing we fear.† Whereas in the first stanza of Nichols’ uses a very effective metaphor to describe the hurricane â€Å"howling ship of the wind† this creates a ghost like quality to the hurricane this is later backed up by the word â€Å"spectre†. The view of the hurricane changes from stanza to stanza. In the third stanza Nichols questions the like it were an â€Å"old friend. The mood is then saddened when Nichols describes roots as â€Å"cratered graves†. The island is described as â€Å"Wizened† which at first conjures thoughts of a desolate and barren landscape. â€Å"There are no stacks† suggests there are no crops, but as the hurricane is introduced the view of the island has been change and maybe it’s not just the ground that is â€Å"Wizened† but also the villagers. The fact the villagers are prepared for the storm is emphasised more so by the lack of trees. He uses the imagery of a â€Å"tame cat / Turned savage† because the sea is usually calm a gentle but can become violent and angry. The fact this is spread over two lines is to use the pause between them as the quiet before the storm. The military theme is carried on when he uses words like â€Å"dives†, â€Å"strafes†, â€Å"salvos† and â€Å"bombardments† to show the distructive power of the storm. While the storm in â€Å"Hurricane Hits England† is show to be an actual person or a one point a God this is meant show that Nichols has not rejected her culture and is still capable of seeing things in terms of her native culture. The poet’s heart is â€Å"unchained† by the hurricane which breaks â€Å"†¦the frozen lake in me.† There is a clear implication that she has felt trapped in England and by riding the hurricane (a global event, of course) she finds her freedom. Heaney’s poem is written in a repetitive and confident way and by using blank verse it reflects his mood that he will survive the storm. Although this changes throughout the poem, halfway through he uses phrases like â€Å"the thing you fear† and â€Å"exploding comfortably† to portray he is scared. While Nichols’ writes in free and open way which reflect her past in the Caribbean to show this she uses the words â€Å"the earth is the earth† The final lines of â€Å"Hurricane Hits England† are a plea for multiculturalism and a pride in one’s own culture. The poet has realised that she can only be free and happy in England if she stops yearning for her own culture and accepts that, that culture is a part of her: she brought it to England with her just as the hurricane has brought a feeling of the Caribbean to England. This is unlike the ideas in â€Å"Storm on the Island† which concern our uneasy relationship to powerful natural forces and the feelings of vulnerability and fear. That we feel in the face of the potentially destructive powers of a storm.